MONOLITH DIGITAL INC. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website and related services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, or otherwise interact with us.

1. Information We Collect
We may collect the following types of information:

• Contact information, such as your name, email address, phone number, company name, and any other information you submit through our forms.
• Communication information, such as messages, inquiries, project details, and feedback you send us.
• Technical information, such as IP address, browser type, device type, operating system, referring URLs, pages viewed, and approximate location.
• Usage information, such as how you interact with our website, including pages visited, links clicked, and time spent on pages.
• Marketing information, such as your preferences, newsletter sign-ups, and responses to campaigns.
• Payment information, if applicable, processed by third-party payment providers and not stored by us unless necessary for billing records.

2. How We Collect Information
We collect information in the following ways:

• Directly from you when you fill out a contact form, request a quote, subscribe to a newsletter, book a consultation, or communicate with us.
• Automatically through cookies, analytics tools, and similar technologies when you browse our website.
• From third parties, such as analytics providers, advertising platforms, CRM systems, scheduling tools, payment processors, or social media platforms.

3. How We Use Information
We use personal information to:

• Respond to inquiries and provide quotes, proposals, and services.
• Manage client relationships and deliver marketing, design, development, SEO, or related agency services.
• Send administrative messages, invoices, updates, and service-related communications.
• Improve our website, services, user experience, and internal operations.
• Analyze website traffic, campaign performance, and user behavior.
• Send marketing communications, where permitted by law.
• Comply with legal, tax, accounting, and regulatory obligations.

4. Cookies and Tracking
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand how visitors use our site. These technologies may collect data about your browsing activity, device, and preferences.

You can usually control cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

5. How We Share Information
We do not sell your personal information. We may share information with:

• Service providers and vendors that help us operate our business, such as hosting providers, analytics tools, email platforms, CRM systems, scheduling tools, and payment processors.
• Professional advisers, such as lawyers, accountants, and insurers.
• Authorities or others when required by law, legal process, or to protect our rights, safety, or property.
• Business partners, only where necessary to provide requested services or as otherwise disclosed to you.

Where third parties process personal information on our behalf, they are expected to use it only for the purposes we authorize.

6. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, meet legal obligations, resolve disputes, and enforce agreements.

7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, such as the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

9. Marketing Communications
If you sign up for newsletters or other promotional messages, we may send you marketing communications. You can unsubscribe at any time by using the link in our emails or by contacting us directly.

10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.

11. International Users
If you access our website from outside the country where our business is located, your information may be processed in countries that may have different data protection laws than your own. Where required, we take steps to protect personal information in accordance with applicable legal requirements.

12. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The updated version will be posted on this page with a revised effective date.

14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us.